See What People Are Saying About Gerstner Heating and Air
Mr. Gerstner was honest, professional and gave me a really fair price. I have two large dogs in my backyard where the unit is located and he just worked around them, no problem! I would definitely use [Gerstner Heating and Air] again!
Since we built our home about 8 years ago, we have had problems with the system that was installed by the builder's HVAC company. Over those 8 years we probably spent close to $5,000 in repairs ranging from minor fixes to all-out outages during the Summer months. It finally came to a head when I was told I had to replace our outdoor unit.. As I began my search, I came across [Gerstner Heating and Air] and scheduled a consultation along with a few other companies. Bobby from [Gerstner Heating and Air] came out that day and confirmed that our unit was in fact no longer going to work. Initially, I was just looking at replacing the outdoor unit and not the furnace as that was still working fine. As Bobby went over options on the type of outdoor units and pricing we also talked about a total HVAC replacement. Again, I was not in the market to do that but he laid out all options and it made total sense to me to just start from scratch and replace everything. His pricing was better than competitive as it was at or lower then the other companies I was looking at with a much better system. I also like the fact that Bobby would come out if I had any issues as part of their maintenance program. I can tell you that he stands by that as I had him come out a couple of times to just adjust the air flow during the winter months. I am very happy that I stumbled across [Gerstner Heating and Air] as it's quite a relief knowing that I don't have to worry about our AC going out in the Summer again. If it does I can sleep comfortably knowing that his team will be right out and fix whatever issues that caused it. Bobby & [Gerstner Heating and Air] - Thank you very much as you now have a customer for life....
Bobby did a great job diagnosing the problem with our AC, worked to find out if parts were in warranty and had excellent communication with us through out the process. Our AC works better than when we built the house and I will use [Gerstner Heating and Air] in the future and recommend their services to others.
This company delivers excellent service! They deserve the highest ratings! Our air conditioner malfunctioned while we were out of town. Bobby Gerstner took care of the problem and kept me informed of the process by phone throughout the entire repair time. He was polite, professional, and articulate. The price of the repair was quite reasonable. He and his staff were able to complete the repairs within two hours after my initial phone call. I am very happy to have found such a skilled and efficient repair service in the area. I highly recommend them.
I have had bad experiences from the last two companies that came out, and the last was the worse. The guy actually said he had to guess at how much freon it needed, and lets just say his guess was way off, and I was grossly overcharged. Bobby came out and he was extremely professional, courteous, and on time. He explained everything to me in full detail, and how the unit actually works. He had to replace a small part and add freon, and now I am as cool as the arctic air. His price was better than anybody in town as well. I have found my A/C guy for life, and I would strongly recommend [Gerstner Heating and Air] to everybody, they are honest, fast, and get the job done right. Thanks again to Bobby, and a big congrats to Bobby and his family that are expecting their second child. You guys are the best!!!!!!!!!!!!
Great experience! I called [Gerstner Heating and Air] this morning and Bobby had my unit fixed the same day. I have been working on my unit for the past 3 days, changing capacitors and other troubleshooting advice I had received from friends. Bobby was able to diagnose and fix the problem within a couple hours. I was very impressed with is functional knowledge and application of that knowledge. Great pricing, very easy to talk to and get information from, not like other AC companies in the area that would refuse me pricing on basic services without paying their ridiculous service fees. Bobby listened to me and gave me an estimate based on what my problem was, and never tried to up-sell me any products or services that were not needed. Thanks again Bobby!
Highly recommend [Gerstner Heating and Air]! I had an A/C unit stop working and spent about an hour online researching and looking for a reputable HVAC company in the mid-cities area. After seeing great reviews for [Gerstner Heating and Air] on Google, I called and spoke to a technician named Bobby. He was very friendly and professional and offered to come by immediately as he was in the area. Despite a nice summer downpour, Bobby came out within the hour and was able to quickly determine that I had a leak in my A/C system. What I loved most about the service I received today is that he was a straight shooter and didn't try to upsell me a new A/C system, parts I didn't need or any other nonsense. He took me to the unit and showed me where my leak was and told me what he would do in my situation. I really appreciated his honesty and his willingness to have me look over his shoulder to learn more about my A/C system. He imparted some helpful tips on keeping my system in shape for the summer season, quickly finished his work and had my A/C back to a nice icy temp! The price was what I expected and very reasonable. Thank you Bobby and [Gerstner Heating and Air]! I recommend these guys and will call them again if I ever need service!
Called [Gerstner Heating and Air] after having had issues with my A/C unit. Have been looking for a company that I could trust and feel comfortable with, since A/C repairs can be quite costly. I am so glad I called Bobby and his team to help - they were extremely courteous and thorough, in addition to being very reasonable with their prices. I will be calling them back for all future A/C repair and maintenance issues!